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Murray Highland Memory Care

Website accessibility

Accessibility Statement

Murray Highland Memory Care wants every family to be able to learn about our community, reach our team and request a tour, including people who use a keyboard, screen reader, magnification, voice control or other assistive technology.

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. This is a goal we work toward; we are not claiming that every page fully meets it.

What we have done

  • Each page has a “Skip to content” link, labelled menus and a single main content area.
  • Text and buttons were checked for color contrast, and controls are sized for easy tapping.
  • Form fields have visible labels, required fields are marked, and errors and results are announced.
  • Photos have text descriptions; decorative images are hidden from screen readers.
  • The homepage photo slideshow has a Pause button and does not move for visitors who ask their device for reduced motion.
  • Pop-ups can be closed with the Escape key, and privacy settings always come before promotions.
  • Maps load only when you ask, and the address and a directions link are always shown as text.

Known limitations

  • Website chat: the chat window is provided by an outside company (JuvoLeads). We control where its button sits, but not how the chat window itself works with assistive technology. If it gives you trouble, please call us instead.
  • Google Maps: the optional map comes from Google and may not work well with every screen reader. The written address and the “Get directions” link give the same information.
  • Testing so far: our most recent review (November 13, 2026) used automated checks and keyboard testing in a desktop browser and on small screens. It was not a formal audit by an accessibility specialist, and we have not yet tested with every screen reader and device combination.

Report a barrier or get help

If something on this website is hard to use, or you need information in another format, please tell us. Let us know the page and what happened, and we’ll work to fix it and help you in the meantime.

Last reviewed: November 13, 2026.