Privacy Policy

This policy explains how Murray Highland Memory Care (“we”, “us”) handles information shared through this website.

Information you give us

When you request a tour or send us a message, we collect the details you enter: your name, email address, phone number, your relationship to the prospective resident, your preferred contact method, the topics you select and your message. Please do not include medical information in website forms.

How we use it

• To respond to your request and arrange a visit.
• To share information about our community that you asked for.
• To keep a record of inquiries so our team can follow up consistently.

We do not sell your personal information.

Website analytics, advertising and chat

With your permission, our website may use Google Tag Manager to deliver analytics and advertising tools, and JuvoLeads to provide website chat and measure inquiries. These optional tools do not load before you consent. They may use cookies to understand website visits, measure advertising and support chat. When JuvoLeads is allowed, the phone number shown may be a tracking number that connects to our main line, so we can tell which calls came from the website. We do not include the contents of our inquiry forms in our own analytics events.

Your cookie selection, selected categories, policy version and choice date are stored in your browser. You can change or withdraw consent through Cookie Settings in the footer. Withdrawing consent refreshes open pages and clears applicable first-party optional cookies where possible. See our Cookie Policy for details.

Questions or requests

To ask about, correct or delete information you’ve shared with us, contact us at admin@murrayhighland.com or (503) 520-1112.